Privacy policy

1. Controller

This Privacy Policy explains how personal data is collected, used, and protected when you visit or place an order through this website. The controller responsible for the processing of personal data described in this policy is:

Lovick Livivng
324 Haven Dr
27834-4515 Greenville, United States
Email: contact@lovicklivivng.shop
Phone: +12523491883

If you have any questions about this policy or about how your personal data is handled, please use the contact details above.

2. Data We Collect

We collect personal data in a few different contexts, depending on how you interact with our website. Each category below is limited to what is reasonably necessary for the purpose described, and is processed on the legal basis indicated.

2.1 When You Visit the Site

When you browse our website, our server automatically and temporarily logs certain technical information, including your IP address, the date and time of your visit, the URL you requested, the referring page, and details about your browser and operating system. This information is used to keep the website secure, stable, and running reliably, and is processed on the basis of our legitimate interest in the proper functioning of our systems (GDPR Art. 6(1)(f)).

2.2 When You Place an Order

To process and fulfill your order, we collect the information necessary to do so, including your name, billing and shipping address, email address, phone number (optional), and payment details. This data is processed because it is necessary to perform the contract between you and us (GDPR Art. 6(1)(b)).

2.3 When You Contact Us

If you reach out to us with a question, request, or complaint, we store the content of your message together with the contact details you provide, so that we can review and respond to your inquiry. This data is processed on the basis of contract performance and our legitimate interest in providing customer support (GDPR Art. 6(1)(b) and (f)).

3. Sharing Data

We do not share your personal data with third parties as a matter of course. Personal data is only disclosed to third parties in the following situations:

  • you have given us your explicit consent to the disclosure;
  • sharing the data is necessary to fulfill a contract with you (for example, passing your order details to a party involved in delivering or processing your purchase);
  • we are subject to a legal obligation that requires disclosure; or
  • we have a legitimate interest in sharing the data, in accordance with GDPR Art. 6(1)(f).

Any third party that receives personal data from us is only permitted to use it for the specific purpose for which it was shared.

4. Cookies

Our website uses cookies and similar technologies to operate correctly and to improve your browsing experience. We distinguish between two categories:

  • Necessary cookies, which are required for core site functionality (such as maintaining your cart and enabling secure checkout) and are set automatically; and
  • Optional cookies, such as those used for analytics or marketing purposes, which are only set once you have given your consent through our cookie banner.

You can manage or withdraw your cookie consent at any time through your browser settings or, where available, through the cookie banner preferences on our site.

5. Services We Use

To operate our store, we rely on trusted third-party service providers who process personal data on our behalf or in their own capacity as independent controllers:

  • This website is hosted on the Shopify platform, operated by Shopify Inc., 150 Elgin Street, Ottawa, ON, K2P 1L4, Canada.
  • Payments are processed by our configured payment providers. Each payment provider processes your payment data under its own privacy policy, which we encourage you to review before completing a purchase.

We select our service providers carefully and only work with providers that offer appropriate safeguards for your personal data.

6. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data:

  • Right of access (Art. 15): you may request confirmation of whether we process your personal data and obtain a copy of it.
  • Right to rectification (Art. 16): you may request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to erasure (Art. 17): you may request that we delete your personal data, subject to certain legal exceptions.
  • Right to restriction of processing (Art. 18): you may request that we limit how we use your personal data in certain circumstances.
  • Right to data portability (Art. 20): you may request to receive your personal data in a structured, commonly used format, or ask that it be transferred to another controller.
  • Right to withdraw consent (Art. 7(3)): where processing is based on your consent, you may withdraw it at any time, without affecting the lawfulness of processing carried out before the withdrawal.
  • Right to lodge a complaint (Art. 77): you may file a complaint with the data protection supervisory authority responsible for your place of residence, place of work, or the location of the alleged infringement.

7. Right to Object

Where we process your personal data on the basis of legitimate interest, you have the right to object to that processing at any time under GDPR Art. 21, on grounds relating to your particular situation. If you object, we will stop processing your data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.

To exercise any of the rights described in this policy, or if you have any questions about how your personal data is processed, please contact us at contact@lovicklivivng.shop.