Payment Methods & Security

Overview

This page explains how payments are processed on our store, what security measures protect your payment information, and who to contact if you have questions about a charge. It should be read together with our Terms & Conditions, which govern the sale contract between you and us.

Accepted payment methods

We accept the payment methods shown at checkout. The available options may vary depending on your location, order value, and device, so please check the checkout page for the exact methods offered to you at the time of purchase.

How and when payment is charged

Unless otherwise agreed in writing, payment is due at the moment the contract is concluded β€” that is, when your order is placed and confirmed. Depending on the payment method you select, your payment provider may authorize or charge your account immediately upon checkout. The complete terms governing order confirmation and the formation of the sale contract are set out in our Terms & Conditions.

Prices and currency

All prices displayed on our store are in USD and include applicable taxes unless stated otherwise. Any shipping costs are calculated separately and shown to you during checkout before you complete your purchase, so you always know the full cost of your order before confirming it.

Payment security

Protecting your payment information is a priority. To that end:

  • All payment transactions are processed over an encrypted SSL/TLS connection, which protects your data as it travels between your device and our servers.
  • We do not store your full payment card or account details on our own servers. Instead, payments are handled directly by certified, PCI-DSS-compliant payment providers, who apply industry-standard security and fraud-prevention measures.
  • Because payment data is processed by these third-party providers rather than by us, your sensitive financial information is never exposed to or retained by our systems.

Fraud prevention and order verification

To help keep both our customers and our store safe, orders may occasionally be subject to additional verification checks by our payment providers before they are processed. This is a standard security measure and helps prevent unauthorized use of payment methods.

Failed or declined payments

If a payment attempt is declined or fails to process, your order will not be confirmed. This can happen for a variety of reasons related to your payment provider, such as insufficient funds, incorrect card details, or your bank's own security checks. If you experience a failed payment and are unsure why, please contact your bank or card issuer, or reach out to us using the details below and we will do our best to assist you.

Payment questions?

If you have any questions about payments, charges, or the security of your payment information, please contact us at contact@lovicklivivng.shop or call +12523491883.